[영문]호텔 매니저_Hotel Manager 자기소개서

Christine

1216room 729-24 Bongcheon-dong

Gwanak-gu S.KOREA

TEL : +82-2-835-4993

 

 

JOB TARGET

 

Seeking position as Hotel Manager.

 

EMPLOYMENT SUMMARY

 

XXX Inn, San Diego, CA

Reservations Manager, January 1997 to Present

Controlled and balanced daily bookings and reservations. Trained staff concerning computerized reservation system. Inputted group tour requirements and information. Optimized room rate through variety of means to gain ADR and occupancy. Manager on duty.

 

XXX Hotel, Oakland, CA

Guest Service Supervisor, August 1995 to January 1997

Responsibilities included training new front desk employees, conducting checking in and out of guests, and handling special customer requests.

 

XXX Digital Corporation, San Diego, CA

Customer Support Agent, October 1994 to August 1995

Handled customer concerns and complaints. Researched technical issues for customers. Responsible for training Quality Assurance personnel on implementation of new software.

 

EDUCATION

 

XXXX Community College, El Cajon, CA

A.A., General Education, Minor: Nutrition, June 1994

Specialized in surgical nursing. Graduated with honors.

 

REFERENCES

 

Available upon request